This is the Help center for Helpful Games. Here you’ll find answers to frequently asked questions and solutions to common problems. If you don’t find the answer to your question, feel free to contact us.
Teacher account or parent account
- Forgot password (teacher/parent)
- Change password
- Change e-mail address
- Delete my teacher account
- Difference between teacher and parent accounts
- Missing e-mail message from Helpful Games
Plus membership
- Plus membership
- Is Helpfulgames really free to use?
- Activate plus membership
- Cancel a Purchase or Order
- Difference between www.helpfulgames.com and plus.helpfulgames.com
- Apply plus membership on students in group
Students and groups
- Create group or class
- Create student accounts from Excel
- Create users
- Forgot password (student)
- Print login cards
- More than 50 students
- New class – what todo with my old class of students?
- Delete student group
- Delete student account
- Invite a colleague to your group
- Send request for access to an existing student or group
- Transfer student to another teacher
- Move student to new group
- Edit a student’s details, e.g. name or grade
- Enter student email addresses for signing in via eg Google.
- Hide the games target groups for a student
- Merge two student accounts
Features and tips
- Create your own games
- Assignments
- Reward achievement with a gold star
- Audio with speech synthesis
- Top charts
- Print game level
- The games are locked or not visible
- Flags for difficult game levels
- Using special character
- Delete Game Results
School and integrations
Problems and reporting
Security and personal data
Terms and rules
Need help with something else? Please contact us. See contact link in the page footer.
